Where is F&G?
We are based and founded in London with distribution warehouses across the globe.
Where do you ship from?
F&G work with manufacturers and suppliers from all over the world, which means that your order may be shipped from anywhere across the globe.
Where do you ship?
We currently ship worldwide.
How much is shipping?
For now we are currently offering FREE shipping worldwide. This may change in the near future.
How long will delivery take?
In order to bring you such a wide array of great products at affordable prices, we ship directly from our suppliers worldwide. Our average delivery time is currently around 2-4 weeks from order.
Will there be any duty or import fees?
As items are sent directly from our suppliers, there is a chance that you may be liable to pay customs charges when the goods arrive in your country. Please consult your country's policies with regards to import and duty taxes.
NOTE: if you are charged any additional tax or duty, we are not liable for these payments.
I have ordered multiple items, will they arrive at the same time?
If you have ordered multiple different items, it is likely your items are coming from different suppliers in our network so they will probably arrive within a few days of each other.
If it has been over a month since you placed your order, or if you have any questions about your delivery please email us at email@example.com quoting your order number.